Client Care Coordinator (South Bay)

Avoid scams and fraud by dealing locally! Beware any deal involving Western Union, Moneygram, wire transfer, cashier check, money order, shipping, escrow, or any promise of transaction protection/certification/guarantee. More infoClient Care Coordinator for Non Medical In Home Care
Client Care Coordinator oversees the delivery of home care services to our clients. Our team will go above and beyond ensuring our clients receive the highest level of customer service, dedication and quality care unmatched in the industry. Our success is largely based upon hiring compassionate team members who provide outstanding customer care and service.
This is a full time position for a CLIENT CARE COORDINATOR.
We're looking for a professional with a positive attitude, excellent customer service skills and common sense to complete the tasks and duties in our office. You will work with a wide variety of clientele -- the ideal candidate will be comfortable multi-tasking, have good communication skills and contribute a helpful and positive attitude to our work environment. Strong work ethic is a must.
Duties and responsibilities:
? Set up services with new clients.
? Orient and train caregivers to clients needs and ensure a proper fit.
? Ensure client has the best experience possible.
? Thorough follow up and outstanding customer services.
? Resolves customer service issues effectively and in timely manner.
? Coordinates and oversees daily office flow and reports to the manager.
? Ensures that care plans are renewed, maintained and followed.
? Tracks client condition and client/family satisfaction.
? Monitoring of the assigned team performance to ensure services are being delivered.
? Accompanying the Homecare Manager on sales and customer service calls.
Desired Skills & Experience:
? Previous experience in Homecare or related fields in health care industry.
? Previous experience working in the office or in management.
? Professionalism and maturity demeanor is required.
? Highly organized with a dedication to follow through and an ability to proactively anticipate client needs.
? Must be a team player and also capable of working independently.
? Ability to thrive in a fast-paced, detail-oriented environment.
? Available to work overtime when necessary.

To Apply:
Email resume and Cover Letter in word document attachment as two separate documents.
Subject line must read: First Name, Last Name
State your pay requirements or pay range in cover letter

Location: South BayCompensation: $18-$20 with the potential of bonusPrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.

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