Sunday, June 17, 2012

Part-Time Customer Service Reps (Van Nuys)

Avoid scams and fraud by dealing locally! Beware any deal involving Western Union, Moneygram, wire transfer, cashier check, money order, shipping, escrow, or any promise of transaction protection/certification/guarantee. More infoWe are Network Direct -- a call center consulting firm in the San Fernando Valley -- and we
support world-class brands in our small contact center handling email, phone and social channels
for a variety of FABULOUS clients. Our team members enjoy an entrepreneurial environment
where a passion for service and an interest in career growth is encouraged and celebrated. We
also foster cats & kittens right here in our offices; you must love critters!

We are seeking 6-8 customer service professionals to support a special project launching on July 02nd.
The assignment will range from 3 to 6 months. 1 or 2 longer-term roles will be awarded with excellent performance!
We are hiring to cover part-time shifts, 6am -- 11am and 11am to 4pm, Monday-Saturday.

The job:
*Answer incoming customer service calls professionally & conversationally
*Communicate policies regarding warranties & satisfaction remedies to consumers
*Accurately enter customer information into our CRM database

What we're looking for:
*2 or more years of customer service experience using the phone and desktop
*Professional verbal / conversational skills
*Internet fluency
*Ability to compose correspondence and update computer records with minimal direction and top-notch accuracy (spelling, composition, punctuation)
*A natural service personality and rapport
*MUST LOVE CATS!

We conduct background and reference checks prior to hire. Training starts the week of June 4th.
Friendly and casual environment. Great pay!

To apply: cut and paste your resume and a short cover letter introducing yourself into an email
with the subject line CUSTOMER SERVICE STAR and send.
Location: Van NuysCompensation: DOEPrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.

From Craiglist. Visis Amazon Store here

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