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Career Possibilities Join Cutting-Edge ProductsReady for AT&T? Visible career paths. Trend-setting technologies. Together in one dynamic environment. Experience it for yourself.
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TELESALES REPRESENTATIVE.
Don't miss this opportunity to join the company recognized by Fortune magazine as one of the World's Most Admired Telecommunications Company and ranked #4 on DiversityInc's list of 2011 Top 50 Companies for Diversity.
As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.
Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company!
GENERAL DUTIES The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: 1. Assists assigned sales associated with selling all products and services at management approved pricing. Consistently achieves sales and customer service objectives. Handles administrative aspects of the sale. Drive revenue by communicating the benefits of all products, services, features, plans and special offers to new existing customers as appropriate. 2. Provides World Class experience by resolving customer complaints or referring customer to supervisor or proper department for resolution. Provides information on all products, services, accessories, service features, pricing plans, roaming and data to the assigned team of B2B sellers. 3. Report to work on time and work schedule hours. Maintain required sign on time, productivity, and quality and standards. Follow established calling guidelines and procedures provided by management. 4. Successfully completes all sales and data training programs that are identified as core curriculum within the recommended time frames. 5. Assists in special projects assigned by supervisor or other duties as assigned by management.
ESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB: Compiles reports as requested.
PHYSICAL REQUIREMENTS No physical requirements.
Qualifications BASIC QUALIFICATIONS TESTS:
Call Center Simulation (E-Technologies) or previous Call Center experience within the last 5 years.
High School / GED 6 months sales experience preferred.
SPECIAL JOB REQUIREMENTS: Specific job assignments may require day, evening, weekend or holiday tours. Occasional overtime may be required.
TRAINING On-the-job training. On-line training. Classroom training.
CLICK HERE TO APPLY! Diversity is the AT&T way of standing apart. Equal Opportunity Employer. ? 2012 AT&T Intellectual Property. All rights reserved. AT&T, AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
Location: Cerritos, CACompensation: Please see job descriptionPrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
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