Customer Service Representative (Westchester/ LAX)

Make a Difference in a Child's Life!

We are The Academic Advantage, "The Trusted Name for Specialized Tutoring." We specialize in in-home, one-on-one instruction for grades K-12. We tutor all academic subjects including standardized test preparation for students attending public or private schools.

The Academic Advantage is one of the country's largest K-12 tutoring companies. We operate in several states across the country and our mission is to provide high-quality instruction for students in all major geographic regions across the nation. We have a dynamic and intelligent team with great growth potential.

For more information, please visit our website at www.academicadvantage.com

POSITION:
Customer Service Representative

JOB DESCRIPTION:
This position works in our Student Support Services Department (Customer Service) as a liaison between tutors and parents.

? Must be bi-lingual, (English/Spanish)
? Bachelors Degree
? Prior customer service & Microsoft Office skills are required
? Prior experience with customer relationship management application
? Good customer service and problem-solving skills
? Extremely detailed oriented
? Excellent written and verbal communication skills
? Independent decision-making ability

This is a temporary to hire full-time position.

Please send your resume in a word document attachment to: HumanResources@AcademicAdvantage.com. Please put " CSRep-SSS" in the subject of your email.

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