Description • Responsible for effectively managing all incoming office calls and inquiries. • Provides education and company resources to prospective and existing clients/patients by phone, email and in-home evaluations. • Identifies customer's home care needs and expectations and develops a service plan to meet those needs. • Responsible for new client cases being filled by qualified personnel in a timely manner. • Maintains employee, client and referral source relationships in an ongoing effort to drive higher levels of employee and customer satisfaction. • Manages payroll, billing and collection functions on a weekly basis. Additional administrative or clerical tasks may be directed by owner. • Oversees all phases of the employee selection process to include: posting, screening, interviewing, reference/background checks, and hiring. • Verifies applicable licenses, certifications, education and credentials of all Care Professionals. • Creates files for all new employees and clients, verifies insurance when applicable, and prepares all documents for client services. • Schedules and conducts routine new hire Orientations communicating company values, programs, policies/procedures, and overall job expectations. • Responsible for scheduling care professionals for all home care and/or staffing assignments. • Supervises ongoing recruitment of home care staff, while ensuring continued education and training sessions are made available to motivate staff. • Assists owner with conducting Care Professional performance evaluations as needed. • Ensures compliance with all federal, state and local government laws and regulations, as well as policies and procedures of Interim HealthCare. • Supervises collection and distribution of all office mail. • May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined in the policies and procedures manual. • Responsible for taking action when issues and problems are identified under the supervision of the owner.
Requirements • Bachelor Degree or equivalent work experience preferred. • One (1) year of office management/administrative experience. • One (1) year of supervisory experience that includes staff supervision, recruiting and hiring. • Home care or healthcare experience preferred.
Knowledge, Skills & Abilities Required: • Customer service experience. • Demonstrated ability to effectively analyze and problem solve. • Demonstrated ability to develop, retain and manage an effective team. • Demonstrated multi-tasking ability and effective organizational skills to meet short deadlines with finite resources. • Meets the requirements of federal and or state criminal and abuse background checks where applicable.
Working Conditions & Physical Effort: • Work is normally performed in a typical interior/office work environment. • Ability to work flexible schedule and/or evening hours as needed. • Able to engage in local and occasional out-of- town travel. • Valid Driver's License and Insurance • Physical activity is light requiring occasional lifting/carrying up to 20 lbs. or pushing/pulling small objects. Frequently walking or standing or sitting most of the time. post id: 4643790052
posted: 2014-08-29 8:52pmupdated: 2014-08-29 8:52pmemail to friend? best of [?]
post id: 4632873202posted: 2014-08-23 1:18amupdated: 2014-08-23 1:18amemail to friend? best of [?] Sorry, I could not read the content fromt this page.
? Answering inbound and making some outbound sales calls. ? Providing excellent customer service support. ? Entering sales orders received via phone, fax, e-mail, and walk in customers ? Resolving order discrepancies and customer dissatisfaction ? Remaining current on all new service offerings, promotional offerings, and processes ? Maintaining a positive and professional atmosphere
Do you consider yourself handy? Would you like to talk to others about tools, and the related supplies? Do you enjoy helping customers?
Then this may be the right job for you.... We are looking for a personable, talkative individual that likes to do a bunch of things in their job. (In this position this means sometimes doing those things all at once)
Learn about all of the products offered and be able to work with clients on the phone helping them to understand how to make best use of the products offered. .
Our sales and customer service staff have come from many backgrounds, but experience in Pressure Washing, Window Cleaning or Janitorial/Sanitary is a plus.
When you respond. . . Please provide some background on why you love sales and customer service!
This is not an entry level position, I am looking for your great skills. . . So in your email show me your skills and love for sales....
Fluent in both English and Spanish. Skilled in Microsoft Office software (Excel, Outlook, Word, IE) Quick learning individual able to retain full knowledge of product lines High Energy, enthusiastic, well-spoken person who enjoys being on the phone Exceptional attention to detail and organization Interpersonal skills as well as written and verbal communications skills Highly adept at handling multiple priorities simultaneously
When you reply please describe your salary requirements. post id: 4362154048
posted: 2014-03-05 9:35pmupdated: 2014-03-05 9:35pmemail to friend? best of [?]
QUALIFICATIONS KNOWLEDGE, SKILLS & ABILITIES: ? Ability to multi-task, build relationships and think strategically to deliver ideas and information that will develop revenue-generating opportunities and meet practice growth goals. ? Excellent interpersonal, verbal and written communication skills. ? High level of flexibility and creativity. ? Well-organized self-starter and strong ability to work independently. ? Ability to concept, direct and execute strategic projects from start to finish, with little to no supervision.
MINIMUM EXPERIENCE: ? A minimum of 3 years experience in an administrative position, financial services a plus.
Submit resume with Salary History. post id: 4362190075
posted: 2014-03-05 10:44pmupdated: 2014-03-05 10:44pmemail to friend? best of [?]
QUALIFICATIONS KNOWLEDGE, SKILLS & ABILITIES: ? Ability to multi-task, build relationships and think strategically to deliver ideas and information that will develop revenue-generating opportunities and meet practice growth goals. ? Excellent interpersonal, verbal and written communication skills. ? High level of flexibility and creativity. ? Well-organized self-starter and strong ability to work independently. ? Ability to concept, direct and execute strategic projects from start to finish, with little to no supervision.
MINIMUM EXPERIENCE: ? A minimum of 3 years experience in an administrative position, financial services a plus.
Submit resume with Salary History. post id: 4362190075
posted: 2014-03-05 10:44pmupdated: 2014-03-05 10:44pmemail to friend? best of [?]
? Answering inbound and making some outbound sales calls. ? Providing excellent customer service support. ? Entering sales orders received via phone, fax, e-mail, and walk in customers ? Resolving order discrepancies and customer dissatisfaction ? Remaining current on all new service offerings, promotional offerings, and processes ? Maintaining a positive and professional atmosphere
Do you consider yourself handy? Would you like to talk to others about tools, and the related supplies? Do you enjoy helping customers?
Then this may be the right job for you.... We are looking for a personable, talkative individual that likes to do a bunch of things in their job. (In this position this means sometimes doing those things all at once)
Learn about all of the products offered and be able to work with clients on the phone helping them to understand how to make best use of the products offered. .
Our sales and customer service staff have come from many backgrounds, but experience in Pressure Washing, Window Cleaning or Janitorial/Sanitary is a plus.
When you respond. . . Please provide some background on why you love sales and customer service!
This is not an entry level position, I am looking for your great skills. . . So in your email show me your skills and love for sales....
Fluent in both English and Spanish. Skilled in Microsoft Office software (Excel, Outlook, Word, IE) Quick learning individual able to retain full knowledge of product lines High Energy, enthusiastic, well-spoken person who enjoys being on the phone Exceptional attention to detail and organization Interpersonal skills as well as written and verbal communications skills Highly adept at handling multiple priorities simultaneously
When you reply please describe your salary requirements. post id: 4362154048
posted: 2014-03-05 9:35pmupdated: 2014-03-05 9:35pmemail to friend? best of [?]
post id: 4356195347posted: 2014-03-01 7:44pmupdated: 2014-03-01 7:44pmemail to friend? best of [?] Sorry, I could not read the content fromt this page.