This is a full-time job. Work includes account management and direct communication with clients.
Candidate must be self motivated, well organized with good communication, excellent follow up and customer service skills. Applicant must have good ability to listen to customer requests, follow instructions, and provide good documentation and tracking of customer requests and a good common sense approach to resolving problems. Candidate must have high level of professional and provide reliable services to our clients. Candidate must be able to work independently.
Ability to travel to customer sites. Candidate will provide his or her own transportation and must possess a valid driver's license.
Responsibilities include providing remote and field maintenance IT services for computer systems, servers, firewalls, routers to include troubleshooting and configuration. Supporting applications such as Microsoft office products, including various software applications, and inventory solutions to keep track of customer hardware and software assets and customer requests. Minimum five years of networking experience.
The candidate we ultimately choose will possess a MCSA/MCSE/MCITP (or equivalent) certification. Our candidate must be able to do the following core functions for our clients:
1. Implement an AD/Exchange Server environment, from the ground up (Windows SBS Server experience a strong plus)
2. Implement a VPN tunnel between two or more sites (SonicWALL experience preferred)
3. Knowledge to virtualize two or more servers on a single physical server
Requirements and work includes:
Network Administration experience: minimum 5 years
Knowledge of Microsoft Exchange (2003 and 2007 and 2010).
Knowledge of setup and configuration of Cisco routers and various firewall products (Linksys, Cisco, dlink, sonicwall)
Expertise with TCP/IP networking, dns, and related technologies.
Expertise in Microsoft Active Directory Administration/security permissions.
Strong knowledge and good experience with server conversion from windows 2003 to windows 2008 including exchange server move
Familiarity with virtualized environments is a plus
Knowledge of html, web site maintenance and Adboe illustrator is a plus
If you are interested, pls email answers to questions below and attach a resume.
1. Have you worked for an IT consulting company supporting multiple clients? If yes, please describe.
2. How many years of Level 3 (High Level) technical support experience do you have?
3. Have you ever worked in a help desk environment? If yes, please describe.
4. Are you able to be the most senior technical team member on the following two projects?
- Implementing an AD/Exchange server from the ground up
- Migrating a previous version of Exchange to the most recent version
- Migrating an SBS server from one server to another
5. Do you have any Mac experience? If yes, please describe.
6. Do you have any project management experience? If yes, please describe.
7. Are you familiar with administering Sonicwall routers and firewalls? If so, please describe and list the models you have experience with.
8. Can you tell us the one thing that sets you apart from other applicants?
9. What industry certifications do you currently have including any in progress?
?Location: Northridge
?Compensation: 35K-45K
?This is a contract job.
?Principals only. Recruiters, please don't contact this job poster.
?Please, no phone calls about this job!
?Please do not contact job poster about other services, products or commercial interests.
Location: NorthridgeCompensation: 35K - 45KPrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
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