Call Center Customer Service

Reply to: zbdr4-3674002318@job.craigslist.org [?]

flag [?] : miscategorized prohibited spam best of Posted: 2013-03-11, 10:06AM PDT

POSITION PROFILE -- CUSTOMER SERVICE REPRESENTATIVE:

EBISU MARKETING CORP is looking for upbeat and well organized individuals to fulfill full-time Call Center Customer Service duties. The ideal candidate will be bright, friendly, helpful, detail-oriented and able to multi-task. Candidates must be particularly confident in their communication skills and abilities to remain keenly calm and organized at all times in a high call volume environment. This individual should be able to work in a relaxed yet fast-paced environment and have the ability to prioritize both with and without supervision. This full-time position requires excellent verbal and written communication skills.

Position Hours:
This full-time position will require you to work five days a week: Monday through Friday: 6:55am to 5pm. This will include paid training.

RESPONSIBILITIES:
- Work directly with new and old clients via phone, text messages and email.
- Absorb all company information and be able to explain it appropriately and articulately.
- Listen intently; take vivid notes when necessary, and have the ability to compute people's information
correctly in order to deliver appropriate solutions.
- Follow all clients to the completion of application and handle follow-up questions and concerns.

REQUIREMENTS:
- Customer service experience
- Positive attitude and calm personality.
- Mature and professional demeanor in person and on the phone.
- Excellent oral communication skills.
- Organized and able to handle extremely high volume phone calls.
- Strong multi-tasking capability.
- Must be able to learn new programs quickly.
- Able to represent the company and handle customers in a professional manner.
- A team player.
- A college degree.

Serious and qualified candidates ONLY please. If you're interested, please reply with a short paragraph as to why this position is ideal (in terms of qualifications and schedule) for you with your attached resume.

Applications with no resume attached will be deleted.

* Compensation: TBD

Principals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.Posting ID: 3674002318

Posted: 2013-03-11, 10:06AM PDT

Edited: 2013-03-11, 10:06AM PDT

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