DAYCARE RECEPTIONIST WANTED (los angeles)

Reply to: info@jwuonstaffings.com [?]

flag [?] : miscategorized prohibited spam best of Posted: 2013-08-31, 5:00AM PDT

Company Description

APAC Customer Services, Inc., an EGS Company, is a global leader of Customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC provides end-to-end, multi-channel customer lifecycle support and operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. As a result, employees enjoy the opportunity to grow, develop and build long-term careers in exciting industries, supporting the best brands in business, all while accruing tenure with a global BPO leader.

Customer Service Representative

Communicate via inbound and outbound telephone calls with consumers. Respond to customer inquiries and resolve problems. Use computerized system for tracking, information gathering, and/or trouble-shooting issues to provide high quality customer experience.

Principal Responsibilities

• Communicate via inbound and outbound telephone calls with consumers.
• Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
• Accurately document and update records in required systems.
• Follow up in a timely manner to ensure customer satisfaction.
• Understand all programs, systems, and procedures necessary to perform job effectively.
• Where applicable, communicate with customer to attempt to bring resolution to unpaid accounts.
• When requested, up-sell and/or cross-sell products or services to customers where appropriate.
• Communicate feedback and progress to management.
• Maintain diplomacy and tact when dealing with upset or escalated calls.
• Escalate customer complaints and/or calls through the appropriate channel to management.
• Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
• Knowledge, understanding, and compliance with company policies and procedures.
• Provide feedback to management concerning possible problems or areas of improvement.
• Make recommendations to implement improved processes.
• Perform other duties as assigned by management.

Qualifications
• High School Diploma or General Educational Development (GED) certificate.
• Previous customer service and/or call center experience preferred.
• Bi-lingual (Spanish) a plus.
• Ability to maintain the highest level of confidentiality.
• Proficient personal computer skills, including Microsoft Office.
• Excellent interpersonal, written, and oral communication skills.
• Ability to work in a team fostered environment.
• Ability to work in a multi-tasked environment.
• Ability to prioritize and organize work.
• Ability to adapt to a flexible schedule.

Work Environment
• Office environment.
• Ability to lift and/or move 20 pounds with or without accommodation.
We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws.
Location: los angelesPrincipals only. Recruiters, please don't contact this job poster.Please do not contact job poster about other services, products or commercial interests.Posting ID: 4037182605

Posted: 2013-08-31, 5:00AM PDT

Updated: 2013-08-31, 5:00AM PDT

email to a friend

From Craiglist. Product reviews and advice for best reference here

DAYCARE RECEPTIONIST WANTED (los angeles)

Reply to: info@jwuonstaffings.com [?]

flag [?] : miscategorized prohibited spam best of Posted: 2013-08-31, 5:00AM PDT

Company Description

APAC Customer Services, Inc., an EGS Company, is a global leader of Customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC provides end-to-end, multi-channel customer lifecycle support and operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. As a result, employees enjoy the opportunity to grow, develop and build long-term careers in exciting industries, supporting the best brands in business, all while accruing tenure with a global BPO leader.

Customer Service Representative

Communicate via inbound and outbound telephone calls with consumers. Respond to customer inquiries and resolve problems. Use computerized system for tracking, information gathering, and/or trouble-shooting issues to provide high quality customer experience.

Principal Responsibilities

• Communicate via inbound and outbound telephone calls with consumers.
• Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
• Accurately document and update records in required systems.
• Follow up in a timely manner to ensure customer satisfaction.
• Understand all programs, systems, and procedures necessary to perform job effectively.
• Where applicable, communicate with customer to attempt to bring resolution to unpaid accounts.
• When requested, up-sell and/or cross-sell products or services to customers where appropriate.
• Communicate feedback and progress to management.
• Maintain diplomacy and tact when dealing with upset or escalated calls.
• Escalate customer complaints and/or calls through the appropriate channel to management.
• Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
• Knowledge, understanding, and compliance with company policies and procedures.
• Provide feedback to management concerning possible problems or areas of improvement.
• Make recommendations to implement improved processes.
• Perform other duties as assigned by management.

Qualifications
• High School Diploma or General Educational Development (GED) certificate.
• Previous customer service and/or call center experience preferred.
• Bi-lingual (Spanish) a plus.
• Ability to maintain the highest level of confidentiality.
• Proficient personal computer skills, including Microsoft Office.
• Excellent interpersonal, written, and oral communication skills.
• Ability to work in a team fostered environment.
• Ability to work in a multi-tasked environment.
• Ability to prioritize and organize work.
• Ability to adapt to a flexible schedule.

Work Environment
• Office environment.
• Ability to lift and/or move 20 pounds with or without accommodation.
We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws.
Location: los angelesPrincipals only. Recruiters, please don't contact this job poster.Please do not contact job poster about other services, products or commercial interests.Posting ID: 4037182605

Posted: 2013-08-31, 5:00AM PDT

Updated: 2013-08-31, 5:00AM PDT

email to a friend

From Craiglist. Product reviews and advice for best reference here

Doggie Daycare/ Overnight Facility (West LA)

Posting ID: 3955856741

Posted: 2013-07-23, 10:57PM PDT

Updated: 2013-07-23, 10:57PM PDT

email to a friend

From Craiglist. Product reviews and advice for best reference here

Tired of dropping your Child off at Daycare?

Posting ID: 3769259053

Posted: 2013-04-26, 10:05PM PDT

Edited: 2013-04-26, 10:05PM PDT

email to a friend

From Craiglist. Product reviews and advice for best reference here

Full-time daycare team member at Healthy Spot

We are looking for a full-time dog lover to become a member of our retail team. To be a good fit for this position you need to be high energy, fun and friendly. You will be working to service the families and dogs we like to call our family, so you should also enjoy being around both dogs and people.

We are a fast growing, upscale, upbeat, healthy and earth friendly pet products and services store. As our company grows, we are always looking to add new members to our team.

Our Los Angeles based stores, make customers feel welcomed and at ease. We are committed to unleashing each family's passion for their dogs by offering the finest products and services, quality information and highest care while breeding social awareness of humane compassion and canine education for the community -- all for your dog's mind, body, and bowl.

Posting ID: 3688546412

Posted: 2013-03-18, 7:36AM PDT

Edited: 2013-03-18, 7:36AM PDT

email to a friend

From Craiglist. Product reviews and advice for best reference here

Doggy Daycare & Resort seeks Front Office Assistant (West Los Angeles/Santa Monica)

Avoid scams and fraud by dealing locally! Beware any deal involving Western Union, Moneygram, wire transfer, cashier check, money order, shipping, escrow, or any promise of transaction protection/certification/guarantee. More infoOur doggy daycare is a premiere, cage-free indoor/outdoor dog daycare, boarding and grooming service in Santa Monica/West L.A. area. We believe in providing every dog a home away from home. In line with our belief, the daycare is an exclusive, luxurious resort for dogs where members are lovingly pampered and nurtured.

The only dog daycare in Santa Monica/West L.A. to offer a 8000 sq. ft grassy play area for dogs in addition to a massive indoor area, we are the ultimate destination for your pet's fun, comfort and relaxation. We pride ourselves in providing the pooches with the best of amenities at the most affordable rates.

Here, we believe that dog daycare is perfected only when the right balance between socialization with other dogs and one-on-one human interaction is achieved.

We are currently seeking a skilled front-office assistant to add to our growing team who will be responsible for:

-Greeting clients and checking pets in and out of our system
-Processing client payments and maintaining the cash drawer
-Educating clients on the dog daycare and doing tours of the premises
-Communicating all client questions and/or concerns to management and resolving them accordingly
-Ordering supplies and doing inventory periodically
-Entering in and organizing all client files and information
-Liaising with dog daycare assistants to ensure that feedings, baths and any medical requirements for the pups are taken care of
-Tidying up the front office area
-Uploading pictures of dogs at play to our website daily
-Assisting the CEO/owner with day-to-day ad-hoc office duties

The ideal candidate will have an upbeat and positive energy, exceptional customer service skills and a resourceful attitude.
Candidates must also love working with dogs and be accustomed to performing in a fast-paced environment. Pay commensurate with experience. Only candidates with prior front-office/ customer service experience need apply.

Location: West Los Angeles/Santa MonicaCompensation: D.O.E.Principals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.

From Craiglist. Visis Amazon Store here