Customer Service/Administrator for Leading LA Medical Spa (Glendale, CA)

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x prohibited[?] Posted: 2014-03-01 7:52pm

compensation: Full-Time NegotiablePLEASE READ CAREFULLY:
One of LA's most successful medical spas is looking for an experienced customer service/administrator to join our Customer Service team.

Customer Service is the primary skill needed. We also want people that can groomed for more responsibility and become an important part of the company as we grow.

This is NOT a minimum wage or entry level position and is not a position, and we do not like to micro manage. We empower our people and try to stay out of the way, but are always there to guide and help when it is needed.

It requires creative problem solving, the ability to help clients, be able to handle some product procurement (purchasing) and to be an essential member of a close-knit team of pros. Only qualified resumes will be considered. Please give us a 2 sentence overview in your email about what qualifies you for this position. Please add the words "Customer Care Guru" in your subject. If not, your inquiry can not be viewed. This tells us who has actually read the ad and knows what the requirements are.

This position requires EXPERT CLIENT CARE , handling incoming calls, managing client accounts, filing, setting and confirming appointments, talking to clients about medical spa treatments (which we'll teach), product purchasing, retail stocking, marketing materials stocking, and the ability to see what needs to be done and make it happen and to take this position as far as you like.

Full-Time and must work Saturdays and Sundays to start.

We have a great group of 15 good people and are a close knit proffesional team, so intelligence, dependability is a must.

Experience with medical spa treatments such as Botox or dermal fillers is a big plus. Purchasing experience helps. Stable work history important (at least 2 years at one position). Multiple languages a plus. We do reference and background checks.

In summary, this position requires:
Going the extra mile for the client
Being a problem solver
Talk to clients about our services
Setting appointments by phone
Set up appointments in system
Enter patient data in system
Learn our loyalty/rebate system inside and out
Maintain patient files
Do purchasing and help maintain retail section
Be a creative problem solver and a reliable team oriented member of our group

Let me apologize in advance, we will not have time to answer inquiries unless it is to set up an interview.

Thank you. Location: Glendale, CACompensation: Full-Time NegotiablePrincipals only. Recruiters, please don't contact this job poster.do NOT contact us with unsolicited services or offersPrincipals only. Recruiters, please don't contact this job poster.do NOT contact us with unsolicited services or offerspost id: 4356201464

posted: 2014-03-01 7:52pm

updated: 2014-03-01 7:52pm

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