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California Psychics is the nation's premiere live psychic and astrology network, and leading publisher of horoscope and astrological content. California Psychics is dedicated to being a positive force in people's lives. The company is highly profitable, entrepreneurial and dynamic. We foster an inclusive and creative work environment where innovative ideas are the driving force. For corporate information please visit our website at www.outlookamusements.com. For product information please visit our website at www.californiapsychics.com.
We're looking for talented customer service professionals to work shifts in our 24-7 call center. You must also be available to work on the weekends. This is a great opportunity for recent college graduates who are looking to get their foot in the door. We also need individuals that have experience performing superior customer service and up-selling qualified leads in a call center environment.
The kind of person we're looking for will take pride in their customer service ability, have great problem solving and critical thinking skills, and have an ability to confidently engage and satisfy the needs of our valued customers. The ideal candidate brings these skills along with an interest in all things metaphysical.
If you're looking to join a successful profitable company that is actually growing in this economy, you have found that in www.CaliforniaPsychics.com. If you like that internet start-up feel yet also enjoy the benefits of process and policy this is an amazing place to work.
Key Qualities:
We're looking for people who get a sense of accomplishment from providing premier customer service and have a strong ability to up-sell.We're looking for people with a minimum of three years experience working in a call center customer service environment.We're looking for people who have a genuine interest in our service offering.We're looking for truly bright individuals who possess the ability to resourcefully solve problems.
Required:
High school diploma or its equivalent3 years experience in a customer service and up-selling environment preferable in a call centerPremier customer service skillsKnowledge of internet applicationsKnowledge of personal computer in a Windows environmentTyping speed: 40 wpmAbility to work independently with minimal direction
Preferred:
College DegreeAn interest in all things metaphysical!Sales and/or customer service training
Physical Requirements:
Position requires the ability to work extended hours on a computer.
Essential Functions:
The qualities, responsibilities and requirements listed above are representative of the education, knowledge, skill and/or ability required to perform the essential functions of this position.The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.Outlook Amusements is an equal opportunity employer. And reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
At Outlook Amusements we understand the importance of creating a harmonious balance between the needs of the organization and the needs of employees and their families. As a result we have designed a complete comprehensive employee benefits package to meet your health, financial, and retirement well-being. For all eligible employees, these benefits include:??
100% Employer paid plans for staff members including:Medical, Dental, Vision and Prescription CoverageLife and Accidental Death & DismembermentLong Term DisabilityFlex 125 Cafeteria PlanPre-Tax ContributionsMedical Reimbursement
(Employer contributes $650 to Account)Dependent Care Spending Account ReimbursementRetirement -- 401K Program
(Employer match program included)Paid BereavementPaid Adoption / Baby Care LeavePaid Holidays, Vacation and Sick TimePaid ParkingCommute ReimbursementsFree Psychic ReadingsFully Stocked RefrigeratorFree On-Site Yoga Classes
How to Apply: Please submit your resume through our Taleo system: APPLY HERE
OR
Come to our Open Interviews!
When: Tuesday, March 27th and Wednesday, March 28th
Time: 2:00pm - 4:30pm
Where: 2900 West Alameda Ave Ste 400 Burbank, CA 91505
If you come to open interviews, please bring an updated resume with you. If you do not bring a resume, you will not be interviewed. Also, we do not validate parking for open call.
Please note that the above job description does not constitute an employment agreement between Outlook Amusements and the employee. Outlook Amusements has sole discretion to change the job description as its needs and the job requirements change.
Outlook Amusements Inc. is an Equal Opportunity Employer. It does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
Location: Burbank Media DistrictCompensation: $14/hour (base) + monthly sales/performance bonusesPrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
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